Overview

Our refund and returns policy last 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Sale Prices

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received, we will send you an email to notify you that we have received your returned product. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at 816-590-9417 or [email protected]

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at 816-590-9417 or [email protected] for questions related to refunds and returns.